Knowledge-Sharing In Uncertain Times

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The daily challenges of this unprecedented global health crisis have forced us to adapt in ways we never imagined, yet since the start of the coronavirus pandemic, members of CAAE have continued our organization’s tradition of thought leadership by sharing their knowledge and expertise with others, as we navigate through these times of great uncertainty together.

CAAE convenes and engages chief alumni officers representing the world’s leading research universities, where we dedicate ourselves to cultivating, supporting and promoting best practices, innovations, and investment in alumni engagement. The daily challenges of this unprecedented global health crisis have forced us to adapt in ways we never imagined. Since the start of the pandemic, members of CAAE have continued our organization’s tradition of thought leadership by sharing their knowledge and expertise with others, as we navigate through these times of great uncertainty together.

CAAE thanks the members listed below for their contributions and participation on a variety of virtual platforms. Any member of CAAE who has lead a speaking engagement, authored an article of interest or other, is invited to notify Membership Chair Susan deMuth (Johns Hopkins) or Communications Chair Gabrielle Korn (McGill) for sharing with the membership.


Alumni Relations in Uncertain Times: Best practices for engagement in an economic downturn

CAAE speakers: Cindy Fredrick (UVA), Julie Sina (UCLA) and Duane Wiles (UTennessee)

Takeaways provided by Duane Wiles here (on this topic and another titled, Engagement During COVID-19 for Large Operations)

Session content available here


Alumni Relations Without In-person Graduation: Strategies for welcoming the Class of 2020

CAAE speakers: Jorge Ancona (UC Riverside), Paul Clifford (Penn State), Susan deMuth (Johns Hopkins)

Session content available here


Alumni Engagement: Realities and Opportunities Ahead

CAAE speaker: Susan deMuth (Johns Hopkins)

Session content available here


Alternate Plans for Reunions and Homecoming

CAAE speakers: Lisa Lewis (Minnesota), Hoopes Wampler (UPenn)

This CASE ToGather session was attended by over 200 professional from institutions around the globe. The open conversation with CASE members centered on how to plan for homecoming and reunion celebrations during this COVID-19 crisis and focused on the uncertainty of whether alums will feel comfortable returning to campus for homecoming and reunion celebrations. The recording can be accessed on the CASE Alumni Relations Community by clicking here. Please note that you need to be subscribed to the community to access the recording. Subscription to the community is free to CASE members.


Engaging Alumni Through Virtual Events & Activities

CAAE speakers: Steve Hall (Boston), Susan deMuth (Johns Hopkins)

Session content available here


Paul J. Clifford (Penn State) launched the Alumni Trending Podcast designed to explore the issues that alumni relations professionals face each day. From episode to episode, he promises to provide the voices of our profession discussing the challenges and opportunities we face and the innovative and creative solutions we deploy.

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